Southshore was recently audited for ISO compliance by Management Certification of North America (MCNA) and successfully received re-certification of our ISO status. According to ISO rules, yearly audits and site visits are required to maintain certification. Bob Oberheu, Southshore’s Operations Manager, stated that the ISO audit was thorough and the auditor visited two sites, St. Joseph and Elkhart. Southshore warehouse team members at these two sites performed exceptionally well according to the auditor and were able to display a comprehensive working knowledge of the Southshore ISO quality management system.
Due to the continuous improvement principle promulgated by the Southshore ISO Committee, the 9001:2000 Standard was recently replaced by the new 9001:2008 Standard. As a result, Southshore was required to be audited to the new 2008 Standard. Most of the changes from the old Standard relate to an increased responsibility for documentation and record keeping.
All of us at Southshore appreciate the time and effort expended by those who do the work necessary to maintain ISO certification and the Southshore quality culture.