Southshore Companies is pleased to announce that our third party warehousing, logistics and transportation operations have been certified to the ISO 9001:2015 standard by Management Certification of North America (MCNA). This achievement demonstrates Southshore’s ongoing commitment to high quality operational requirements and superior customer service.  Southshore has maintained continuous MCNA ISO certification since December 2008.

The recent ISO 9001:2015 standard is focused on performance through the application of business management principles and is less prescriptive than the previous 9001:2008 standard. The new standard combines the process approach with risk-based thinking and employs the Plan-Do-Check-Act cycle at all levels of the organization

Application of the principles contained in the ISO 9001:2015 standard helps Southshore to consistently provide products and services that meet customer requirements and expectations. Customer satisfaction is key to customer retention. Effective application of Southshore’s quality system helps assure conformity to the customer’s requirements.

The ISO quality management system utilizes a set of procedures spanning all key business processes. Regular measurements against quality goals ensures that the processes are effective and are achieving the goal of continuous improvement and customer satisfaction. Maintaining an ISO certification requires a company-wide culture of quality minded individuals and exhibits Southshore's ongoing dedication to quality and superior customer service.

The execution of Southshore's ISO quality management system is the responsibility of all Southshore operations employees. The leadership of Southshore's ISO quality management system is provided by Bob Oberheu and Denise Whitaker.

Our Locations

Corporate Office
233 Hawthorne Avenue
St. Joseph, Michigan 49085
 
T: 269 983 2080
F: 269 983 7307
 
 
3515 Lakeshore Drive
St. Joseph, Michigan 49085
 
2024 Hawthorne Avenue
St. Joseph, Michigan 49085
 
331 Miller Street
Benton Harbor, Michigan 49022
 
9864 Church Street
Bridgman, Michigan 49106
 
T: 269 983 6340
T: 269 983 6747
 
 
6805 Beatrice Drive
Kalamazoo, Michigan 49009
 
T: 269 983 2080
F: 269 983 7307
 
 
2421 S. Nappanee Street
Elkhart, Indiana 46517
 
T: 574 522 1961
F: 574 293 7187
 
 
1500 Fort Jesse Road
Normal, Illinois 61761
 
T: 309 451 3500
F: 309 452 5926
 
 
2101 E. 8th Street
Spencer, Iowa 51301
 
T: 712 580 5454
F: 712 580 5456
 
 
1508 219th Avenue
Spirit Lake, Iowa 51360
 
T: 269 983 2080
F: 269 983 7307