As summer begins to sizzle, Southshore goes west to meet with its customers located in the western United States: Redcat Motors, Adonis Furniture, Ingomar Packing Company and Escalon Premier Brands. The Southshore Companies service a variety of industries with third party logistics customers located all across the nation. This summer, with temperatures already peaking above 100 degrees in the desert, Bob Parks, East Hartford Manager, and Jordan Kirshenbaum, St. Joseph Manager, traveled through Arizona and California to meet with existing Southshore customers.
Southshore’s commitment to customer service and open lines of communication doesn’t stop at the warehouse door. Southshore believes that meeting customers at their facilities, wherever those facilities might be located, is a good way to foster a spirit of collaborative logistics and provide continuous improvement throughout the supply chain while strengthening customer relationships.
The trip was a great success. Customer warehousing logistics and distribution issues were discussed, alternatives evaluated and solutions were developed for implementation. Without exception, all of Southshore’s west coast customers, from food processors to furniture manufacturers, were extremely pleased with the visits, which resulted in a more comprehensive Southshore understanding of customer requirements and stronger integrated logistics relationships.