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Warehousing Logistics and Distribution

MCNA Re-certifies Southshore's QMS to ISO 9001:2015

Southshore is proud to announce that our third party logistics and transportation operations have been re-certified by Management Certification of North America (MCNA) to the ISO 9001:2015 Standard as of November 2018.  Southshore has continuously and successfully renewed its commitments to quality management through a structured ISO standards process since 2008.  This achievement demonstrates Southshore’s ongoing commitment to quality and superior customer service.  The ISO 9001:2015 Standard is an effective quality management system which provides Southshore with a formal platform for continuous process improvements and a mechanism for measurements against quality goals.  The quality management system utilizes a set of procedures spanning all key business processes.  Regular measurements against upper management determined metrics ensures that quality processes are effective and are achieving the objectives of continuous improvement, customer satisfaction and are in line with Southshore’s top line strategies.

The Southshore Quality Management System (QMS) is formally examined through an on-site surveillance audit every two years by MCNA, an independent, third party auditing company.  MCNA states that Southshore’s QMS is data driven with a focus on the customer and superior management.  Maintaining this ISO certification requires a company-wide culture of quality-minded individuals and exhibits Southshore's ongoing dedication to exceptional customer service.  Southshore’s QMS is the responsibility of every Southshore operations team member under the leadership of Denise Whitaker and Bob Oberheu.

 

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Our Locations

Corporate Office
233 Hawthorne Avenue
St. Joseph, Michigan 49085
 
T: 269 983 2080
F: 269 983 7307
 
 
3515 Lakeshore Drive
St. Joseph, Michigan 49085
 
2024 Hawthorne Avenue
St. Joseph, Michigan 49085
 
331 Miller Street
Benton Harbor, Michigan 49022
 
9864 Church Street
Bridgman, Michigan 49106
 
T: 269 983 6340
T: 269 983 6747
 
 
6805 Beatrice Drive
Kalamazoo, Michigan 49009
 
T: 269 983 2080
F: 269 983 7307
 
 
2421 S. Nappanee Street
Elkhart, Indiana 46517
 
T: 269 983 2080
F: 269 983 7307
 
 
1500 Fort Jesse Road
Normal, Illinois 61761
 
T: 309 451 3500
F: 309 452 5926
 
 
2101 E. 8th Street
Spencer, Iowa 51301
 
T: 712 580 5454
F: 712 580 5456
 
 
1508 219th Avenue
Spirit Lake, Iowa 51360
 
T: 269 983 2080
F: 269 983 7307